Dental Insurance Representative (Remote) Job at Teleperformance USA in Fort Worth

Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Paid training to get you ramped up for success $21.50 100% remote work with equipment provided (requirements below) Licensing support Inclusive, diverse culture that values your voice and contribution Join a globally recognized company with advancement potential TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make peoples lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. Your Responsibilities As a Healthcare Licensed Insurance Representative, you will support individuals enrolling in Medicare and ACA-compliant health plans during the Annual Enrollment Period (AEP). Your role is to guide, advise, and enroll customers with care and compliance. Handle inbound calls from customers seeking help with Medicare or ACA health plan options Provide guidance, identify coverage needs, and recommend appropriate plans Enroll customers into suitable health insurance plans using company tools and scripts Process requests, verify information, and document all interactions Ensure compliance with CMS, HIPAA, and internal policies We’re looking for fearless people – people who are inspired to deliver only the best in all that we do. Qualifications: Active Life & Health Insurance License (Home state or non-resident accepted) Must reside in the U. High School Diploma or GED required Previous experience in health insurance sales, customer service, or call center preferred Strong verbal and written communication skills Ability to type 25 WPM and navigate Windows OS Organized with strong problem-solving and multitasking abilities Comfortable working independently in a remote, virtual team Work from Home Requirements: 0 Mbps ISP must have no packet loss and ping under 50ms Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Clean and Quiet Workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets Apply tot his job Apply To this Job