Senior People Operations Specialist

Posted 2025-10-27 09:32:20
Remote, USA Full Time Immediate Start
Get to know usIdeals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stakes business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours. Our key products include:Ideals Virtual Data Room (VDR): A secure, cloud-based platform for sharing confidential documents during due diligence, fundraising, M&A, legal transactions, and other business-critical workflows. Ideals Board: A platform for boards and executive teams to streamline governance and enhance decision-making in a fast, secure, and compliant way. The roleIdeals is growing fast, with 400+ team members across 30+ countries. We’re searching for a Senior People Operations Specialist to join our team in Kyiv, Ukraine (or nearby). In this role, you’ll take ownership of driving and scaling core People Ops processes across our fast-growing, multinational team. From onboarding and office support to benefits, policies, and internal communications — you’ll build and refine systems that ensure a seamless, consistent employee experience across all locations. Your work will directly shape how we support our team across 25+ countries, helping us scale our culture, operations, and people practices in a way that enables global growth and keeps our employees connected, engaged, and empowered. You’ll report to the Director of People Operations and collaborate closely with teams such as Legal, Finance, Talent Acquisition, IT, and a range of external partners. What you will doEnsure an exceptional employee experience through consistent and high-quality People Ops service deliveryOwn and drive global onboarding and offboarding processesOversee benefits management and support ongoing improvementsManage HRIS (BambooHR) with a focus on data accuracy and process optimizationCreate and maintain internal policies, including the Ideals Employee & Manager HandbooksContribute to cross-functional projects to scale and optimize People Ops in a fast-growing, global teamSupport internal communications and employee engagement initiativesWhat you bringAdvanced English — both written and spoken3+ years in a People Ops / HR Generalist roleExperience supporting teams across 3+ countriesStrong critical thinking and high personal work standardsClear, people-centered communication with a global mindsetExcellent prioritization and adaptability in fast-changing environmentsNaturally curious, proactive, and solution-orientedConflict resolution or mediation experienceNice to haveExperience working with Employers of Record (EORs)Solid understanding of local labor law and international complianceFamiliarity with Jira or other ticketing systems and SLA/KPI trackingExperience in HRIS and system implementationInterest and day-to-day usage of AI (curiosity in AI tools)Experience in organizing internal events or team gatheringsOur assessment processScreening call with the Talent Acquisition Specialist (~40 mins)Test task (3 days to complete); Q&A if necessary (30 min); test task presentation (60 min)Competency-based interview with the Talent Acquisition Specialist (60 mins)Hiring Manager Interview (60 mins)What we offer We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. For your best workRemote-first flexibility to shape your ideal workdayHome workplace budget Resilient home budget for Ukraine-based teammatesResilient office in Kyiv & co-working expense coverageIndividual IT budget for extra equipmentTop-tier tech and AI-powered toolsFor your growthAccess to Ideals Academy with numerous coursesInvestment in external learning and development activitiesGuidance in Personal Development Plan creationProfessional literature and subscriptions coverageSupport of your passion as a speaker or writerInternal talent mobility opportunitiesFor your well-beingTailored Wellness Package for your physical and mental healthFull coverage of mental health sessions for Ukrainian teammatesFunding for sports competitions20 business days of paid time off per yearUnlimited health-related time-offExtra perksTeam-building offline and online eventsBudget for meetups with your local teamGenerous internal referral programOur cultureCommitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. Discover more. Ideals is an equal opportunity employerIdeals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship. Apply to this Job
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