INTERNAL ONLY: (Junior-) Customer Care Specialist (m/w/d)

Lush is a global cosmetics company known for its fresh, handmade, and ethical products. They are seeking a Customer Care Specialist to provide timely and empathetic support to customers through various channels. The role involves processing orders, handling complaints, and supporting the team in daily operations. Lush emphasizes equal opportunity and a diverse, inclusive work environment. RequirementsYou already work in one of our shops! Genuine enthusiasm for excellent customer serviceClear, empathetic written and verbal communicationEfficient task planning and prioritizationFlexibility in dealing with different communication methods, customer personalities, and situationsIn-depth knowledge of Lush, our ethics, our products and processesProactive, committed and conscientious workLanguage skills in German & English (each min. C1 level)BenefitsTeamwork in a creative environment with lots of fun, variety and room for initiativeAdditional days off for voluntary workEmployee Assistance ProgramCompany pension plan subsidyRegular internal training and further educationEmployee discountAttractive bonusChoice between Urban Sports Club membership or sustainable mobility optionsOriginally posted on Himalayas Apply To this Job