Consultant

Posted 2025-10-27 09:21:52
Remote, USA Full Time Immediate Start
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We're committed to bringing passion and customer focus to the business.

Responsibilities

Able to deployment up to 3 RTLS software solutions independently. Participate in pre-sales activities such as demos, strategy sessions, and quoting support Lead project kickoffs and workshops with internal and customer stakeholders Conduct technical assessments, workflow mapping, SOP creation, and training planning Deliver training for end users, admins, engineers, and partners Coordinate go-live readiness and support User Acceptance Testing (UAT) and validation Lead post-go-live hyper care, including lessons learned, open issue resolution, and clinical training Track metrics and contribute to Quarterly Business Reviews (QBRs) Provide customer feedback during New Product Development (NPD) Maintain oversight across sales, support, education, and product teams Serve as a strategic advisor to customers and internal teams Engage with diverse personas—from clinical and operational staff to technical users Communicate complex solutions clearly through presentations and documentation Collaborate crossfunctionally with Sales, Implementation, Training, Product, Support, and Education teams Contribute to internal and partner education materials and delivery Participate in solution design and integration discussions with stakeholders

Qualifications & Skillsets

Bachelor’s degree in healthcare, education, business, or related field—or equivalent experience Experience in customer success, implementation, consulting, or training roles Familiarity with healthcare environments and workflows preferred Background in clinical, operational, or enterprise technology is a plus Strong communication, presentation, and stakeholder engagement skills Project management and change management capabilities Process mapping and clinical workflow alignment Innovation, critical thinking, and problem-solving Customer-focused with service excellence mindset Ability to balance strategic thinking and tactical execution Growth mindset with interest in technical and operational development Comfortable with training tools and platforms; LMS experience preferred Interest in expanding knowledge of AI, analytics, and integration platforms

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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