Office Manager

Who We AreOntic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Learn more at ontic.co or follow us on LinkedIn. Who You AreAs Ontic’s Office Manager, you are the heartbeat of our workspace. You love to take care of people, and nothing brings you more satisfaction than helping others thrive. You view employees as internal customers, and you approach every ask—big or small—with urgency, empathy, and professionalism. You're creative and entrepreneurial—someone who thrives in a fast-moving, start-up environment. You’re not just great at multitasking and managing logistics; you’re constantly looking for ways to streamline, improve, and modernize how the office runs, and optimizing day-to-day workflows. You bring a high level of integrity, discretion, and accountability to everything you do. And when plans shift, as they often do, you pivot with grace and composure—keeping a cool head, a positive outlook, and a focus on solutions. ResponsibilitiesThis is an in-office role with required hours from Monday to Friday, 8:00 AM to 5:00 PM, with occasional additional hours as needed for events you are responsible for planning and coordinatingOwn all aspects of building management, including interfacing with landlords, property managers, and vendors to resolve issues swiftlyEnsure daily office cleanliness, organization, and ambiance are maintained to high standardsHandle incoming and outgoing mail and packages, ensuring proper routing and trackingManage the office operating budget, track spending, and process invoicesSource, evaluate, and negotiate contracts with service providersMaintain office inventory—including food, cleaning supplies, office equipment, and swag—and ensure timely restocking; this includes the ability to lift and move moderately heavy items (up to ~40 lbs) when organizing storage, receiving deliveries, or setting up suppliesCoordinate office moves, desk assignments, and layout reconfigurations when neededResearch and plan team activities and internal events in partnership with the Director of Employee Experience and other internal stakeholders as required (catered lunches, internal employee events, in office client meetings, etc.)Be the first line of support for employee requests and onsite needs, delivering with a hospitality mindset; Including support for remote employees ensuring equitable access to resourcesManage elements of the employee onboarding experience (onboarding materials, desk setup, welcome swag, first-day walkthroughs)Develop tools and playbooks to run the office smoothly to ensure consistency and continuity in operationsWork collaboratively to create an inclusive, productive, and fun work environmentAd hoc HR support as needed for People teamPreferred Qualifications:You have 2-3 years of experience in office management or hospitalityDemonstrated success in a start-up or fast-paced environmentYou are comfortable with all aspects of facilities management including understanding the basic systems, interfacing with building management, and directing maintenance staffYou are fluent with various technologies and platforms and embrace emerging workplace technologies to streamline operations (i.e. Slack, G-Suite, Zoom, AI, Canva, etc.)You’re energized by challenges and don’t wait for permission to solve problemsYou have a demonstrated ability to maintain your professionalism and composure in a fast-paced environment with competing and constantly changing needsYou are obsessed with running a tight ship. Operational excellence and providing outstanding internal customer service are second nature to youYou love working with people. You are collaborative, upbeat, and optimisticYou are a problem solver with a can-do, roll-up-your-sleeves spiritYou are exceptionally organized, detail-oriented, and self-directedYou are a proactive and clear communicatorYou genuinely enjoy making others feel welcome, supported, and empoweredDon’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400Ontic does not provide sponsorship for employment visas or work authorization for this role. Applicants must be legally authorized to work in the US without requiring sponsorship, now or in the futureOntic Benefits & PerksCompetitive SalaryMedical, Vision & Dental Benefits401kStock OptionsHSA ContributionLearning StipendFlexible PTO PolicyQuarterly company ME (mental escape) daysGenerous Parental Leave policyHome Office StipendMobile Phone ReimbursementHome Internet Reimbursement for Remote EmployeesAnniversary & Milestone CelebrationsOntic is an equal-opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law. All Ontic employees are expected to understand and adhere to all Ontic Security and Privacy related policies in order to protect Ontic data and our clients data. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400 Apply to this Job